Ticket #97 (assigned defect)

Opened 4 years ago

Last modified 4 years ago

check_pending sometimes crashes

Reported by: winfried Owned by: winfried
Priority: P1 Milestone:
Component: Webchat Version: 2.0
Severity: major Keywords: check_peding exception datetime.datetime
Cc:

Description

Crash in check_pendig.py of webchat: 

Traceback (most recent call last):
  File "/usr/lib/python2.3/site-packages/HelpIM/bot/bot.py", line 342, in start
    bots[instance].idle()
  File "/usr/lib/python2.3/site-packages/HelpIM/bot/bot.py", line 168, in idle
    handler(idle_handler)
  File "/usr/lib/python2.3/site-packages/HelpIM/bot/handlers/check_pending.py",
line 27, in handler
    elapsed_time = datetime.datetime.now() - client_statusses[0][1]
TypeError: unsupported operand type(s) for -: 'datetime.datetime' and 'NoneType'

impact: severe, although rare, it prevents a client from chatting.

Change History

Changed 4 years ago by winfried

  • status changed from new to assigned
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