Ticket #22 (reopened defect)

Opened 7 years ago

Last modified 4 years ago

Cursor disapears after line of staffmember

Reported by: winfried@… Owned by: winfried@…
Priority: P4 Milestone:
Component: Webchat Version: 2.0
Severity: minor Keywords:
Cc:

Description (last modified by winfried) (diff)

If the staffmember sends a line when a client is typing a chatline, the cursor of the client disapears.

Change History

Changed 7 years ago by winfried@…

  • rep_platform changed from Other to All
  • op_sys changed from other to All

Changed 7 years ago by winfried@…

  • status changed from new to closed
  • resolution set to worksforme

Can't replicate problem, if anybody has more information on it, please let me know

Changed 6 years ago by winfried@…

  • keywords VERIFIED added
  • priority changed from P2 to P3
  • severity changed from normal to critical

Managed to reproduce this. No javascript errors found.

Changed 6 years ago by winfried@…

  • keywords VERIFIED removed
  • resolution worksforme deleted

Changed 6 years ago by winfried@…

Bug is IE related, IE places the cursor at the beginning of the line at the javascript input.focus(). A work-around with storing the cursor position makes the system slow. Right now it seems the choice is: this bug or not setting focus to the window. Want some more research on this one.

Changed 4 years ago by winfried

  • priority changed from P3 to P4
  • version changed from 1.0 to 2.0
  • component changed from Chatserver to Webchat
  • description modified (diff)
  • severity changed from critical to minor

Lowered severity and priority: The need for setting the window focus becomes smaller.

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